RETURNS POLICY

RETURNS POLICY

We hope you are really happy with your Thomas P Cochran Jewellery however we understand there may be times when you want to return something.

In the event you are not 100% happy with your purchase you may return or exchange your item within 30 days of receiving your order. This is providing the item shows no signs of wear or damage and is returned in the original packaging. Please contact us so that we can advise you on returning your item.

Please note that when returning an item, the parcel is your responsibility until it reaches Thomas P Cochran. We recommend that you use a Recorded or Special Delivery service to insure it against loss or damage. 

We can only refund delivery costs where an item is faulty or we have made an error.

Please contact us on customerservice@thomaspcochran.com